
illegal materials:
We don't allow any illegal materials that includes
» Warez
» Adult Content such as pornography pictures, videos etc
» Copyrighted content such as videos, images, documents,
» Anime ripping off videos from other sites (if you made the material you may host it on our site)
» Proxies- Proxies are not allowed what's so ever.
» Crack/Hacks/Viruses
» IRC Bots
» Other illegal sites (adult,leaching etc..)
Spam / Unsolicited Mass E-mail:
The
sending of Unsolicited Commercial Email (SPAM) through our servers promoting any
website or through third party servers promoting a website hosted by us can
result in the suspension or termination of the customers web hosting account
without refund. Mailing lists may be operated as long as individuals choose to
subscribe to receive mailings via clear 'opt in' methods and a strict removal
procedure is published in all mailings. 'Safelists' and other advertising
related mailing lists may not be operated, Any complaints received are taken
seriously and will be investigated in the time
PTE,PTR, and other
email sending website are allowed, but must maximize the server usage and must
have a valid mailing list just incase if requested for verification. We usually
recommend those high usage scripts for a vps.
Backup data:
Every user that's hosted
on our servers are responsible to backup their websites daily we are not
responsible for any data lose or damaged, because we wont damage or remove your site unless your break the terms.
If anything happens from our end we will sure have your backup .Customer agrees to maintain a current copy of all content
hosted by HostLanes notwithstanding any agreement by HostLanes to provide back up services.
Server
Usage:
We don't allow overload of any of our servers. That mean you
may not overload the resources of the servers such as CPU and RAM. Things that
overload reseller are huge scripts, type of cgi scripts, and using your hosting
for file dumping and leaching. Each user has a fair share of cpu and ram 25%
(0.25 CPU units per core). If you want to run a huge script please contact us for recommendations
- Free Hosting And Free Services are allowed, but you must
maximize the server usage. No abusing of the server resources as listed above
the cpu and ram usage.
[If we send you an e-mail, we may
include a marker that will allow to identify e-mail that is opened and
viewed.]
Account check :
We reserve the right to
access your account and complete a full check. This is only for the security of
the server and our other clients. We will not remove any of your files, content
unless its breaking our Terms Of Service. We will not copy any of your content
for our usage.
Refunds:
We offer a 30 day money back
guarantee only if you don't like our service, which mean we will only refund a
service if we are to fault. For example, you did not receive what was
advertised, uptime fell, slow support. If its your fault or your trying to
provide inappropriate or inaccurate reasons we wont provide a refund. We don't
provide refunds on Add-ons added. We don't provide refund if you requested
ClientExec, Free Add-ons. We don't offer refunds if huge resources
where used or your broke the terms of service during the 30 day period.
Termination of account:
HostLanes may terminate your account only if you break the terms of service.
Termination of account process are done by sending out a notification email
stating the reasons of termination and that
you may or may not have 24 hours to backup your site. No refunds are giving if
your hosting account is terminated for breaking the terms of service.
Termination account may also cause for none payment, if your invoices are not
paid within 30 days after the due date your account will be terminated
automatically, no backup given. Once account is terminated there is no way we
can get it retrieve it.
Suspension of account:
Your account may get suspended for multiple reasons. For
example, you are are not paying your monthly or other cycle bills for your
hosting account. You are breaking the terms of services. Other reasons may rise
and will will be provided upon suspension. If your account is suspended and want
to reinstate it you"ll have to pay a fee if pleaded guilty. Suspension of
account due to breaking terms of service will not be refunded. Fees are from
$5.00-$20.00.
Failure to Pay:
If
you fail to pay your invoices in time your account will be in danger of getting
suspended or terminated . Here are the break down chart
» After 5 days of the due date your
account will get suspended and a late fee of $5 will be added.
» After 30
days of the due date your account will be terminated and canceled no backup
given.
If account is suspended for none payment and you decided to leave us open a support ticket for the backup.
Domain
Names:
Domains are none transferable to another company
If a free
domain is included in your account and you decide to cancel your account you
will not receive the domain with it unless you pay the fee of the domain.
Responsibility for
Content:
You, as HostLanes customer, are solely responsible for the
content stored on and served by your HostLanes account. Or if you have a reseller
you are also responsible for your customers account. Account of yours or your
customer will be suspended or terminated if broken the terms of service
Disclaimer
This
terms of service may change at anytime with out notice. It is a customer
responsibility to check back for changes of terms of services. For questions
please email
for abuse please email 








